A simple, powerful cloud phone system for businesses. Call routing, IVR menus, voicemail, and SMS — all rebuilt with modern technology.
Empower your business with next-gen cloud communication tools. From startups to enterprises, scale effortlessly without worrying about infrastructure
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Customers want to text businesses. Stop putting them on hold and let them text you instead.
Our SMS software makes fast and direct two-way communication simple. Talk to more people at once in less time.
Simple personalization tools enable businesses to tailor messages and maintain authenticity at scale.
Texting has the highest read rate of any business communication channel — your most important messages get seen.
Capture leads, engage customers and close more deals with a complete communication platform. Multiple communication channels, one place to work.
Inbound, outbound and AI calls, call recording and voicemail
One-to-one conversations or bulk SMS campaigns
Personalized emails and drip campaigns
Let customers book meetings automatically
Auto follow-ups, reminders and custom actions
Organize, segment and track your leads
Create powerful workflows with an easy drag-and-drop builder. No coding required. Build automations in minutes, from missed-call follow-ups to lead nurturing.
Create workflows visually in minutes
Start with pre-built flows for common use cases
Start flows from calls, SMS, WhatsApp, webhooks and forms
Add if/else branches, delays, filters and custom actions
Send SMS or email, make calls, add tags and update contacts
Follow up automatically and never miss a lead
Create booking pages, set your availability, connect your calendar and automate confirmations via SMS, email or WhatsApp. Make scheduling easier for everyone.
Share a simple booking link with your customers
Control your working hours and open time slots
Connect Google Calendar and keep bookings in sync
Generate Zoom, Google Meet or phone meeting details
Send updates through SMS, email or WhatsApp
Let customers book from anywhere in the world
Open-VBX is the modern version of the once-famous OpenVBX, a phone system originally built on Twilio. We've brought it back — rebuilt from scratch with Node.js and React Flow — to give businesses an easy way to manage calls, SMS, and customer communication.
Powerful features built for modern businesses
Forward calls to team members, mobile phones, or departments with just a few clicks.
Set up a professional auto-attendant (e.g., "Press 1 for Sales, Press 2 for Support").
Capture voicemails when you're unavailable and access them anytime.
Send and receive text messages with your business number.
Easily design your call flows with our modern, React-based visual editor.
Built on trusted infrastructure with enterprise-grade security and uptime.
Open-VBX's AI Voice Agent transforms how your business handles phone calls. Instead of routing callers through endless menus, our intelligent agent understands intent, answers questions, schedules appointments, and resolves issues — all through natural voice conversation.
Built on proven conversational AI technology and deeply integrated with the Open-VBX platform, you get a voice agent that works with your existing call flows, CRM data, and business rules from day one.
Your AI voice agent picks up every call — day or night — so you never miss a lead.
Speaks with clarity, warmth, and context-aware responses that feel genuinely human.
Track call volume, resolution rates, and caller sentiment in a live dashboard.
No hold times, no missed calls. Your AI works around the clock for instant support.
End-to-end encryption and compliance-ready architecture for every conversation.
Go live in minutes — connect your phone numbers and start handling calls right away.
Open-VBX's AI Conversation Agent goes beyond basic chatbots. It reads context, understands nuance, and delivers thoughtful responses across every text-based channel your customers use.
Most chatbots follow scripts. Open-VBX's AI Conversation Agent thinks. It analyses the customer's message, cross-references your knowledge base, and crafts a response that actually resolves the issue — not just deflects it.
Remembers past interactions and personalises every response based on conversation history.
Detects language automatically and responds fluently in dozens of languages.
Smoothly transfers conversations to humans with full context — no customer repeats.
Connects with your CRM, helpdesk, and e-commerce tools for live data answers.
Track resolution rates, CSAT scores, and cost savings with built-in analytics.
Open-VBX simplifies business communication with smart, scalable phone solutions.
Based on OpenVBX, used by thousands of businesses for years.
Rebuilt with Node.js + React Flow for speed and simplicity.
No complicated setup — just sign in, set up your number, and start.
Transparent, pay-as-you-go model for startups and small businesses.
We've started with the core Open-VBX experience: phone numbers, call routing, IVR, voicemail, and SMS — the features every business needs to stay connected. But this is just the foundation. Our vision is to grow Open-VBX into a complete communication hub.
You get a reliable, simple system today — and a future-proof solution tomorrow.
Stay updated with tips, guides, and insights on OpenVBX and smart business communication.
In my years helping businesses optimize their customer communications, nothing has impressed me more than the power of timely SMS
Navigating the competitive landscape of today’s market as a small or medium enterprise is no small feat. Having worked closely with numerous SMBs…
Navigating the competitive landscape of today’s market as a small or medium enterprise is no small feat. Having worked closely
Join thousands of businesses that have already made the switch.
