Twilio Call Center for Loan Companies

Lending & Financial Services

Turn More Leads into Funded Loans with a Smarter Phone System

In lending, speed wins. Our cloud call center connects your reps to prospects faster, tracks every conversation, and gives managers the visibility they need to scale.

Why Your Current Phone System Is Losing You Deals

Common Challenges

Leads from your website or paid ads go cold within 5 minutes β€” but your current setup takes 30 minutes to route them to an available rep

You're paying for expensive legacy phone systems that weren't designed for high-volume outbound calling and remote teams

No visibility into which reps are actually making calls, how long they're talking, or why some close at 20% while others struggle at 5%

Managing a distributed sales team is chaos without centralized call logs, recordings, and performance dashboards

How We Solve It

Intelligent lead routing connects inbound inquiries to your best available closer within seconds β€” before the lead clicks away

Call recording and transcription let managers review deals, identify coaching moments, and replicate what top performers do differently

Automated follow-up sequences via SMS keep leads warm between calls, dramatically improving contact rates on callbacks

Real-time dashboards show calls made, talk time, and conversion rates by rep β€” so you can coach with data, not guesses

See It In Action

Watch how OpenVBX transforms communication forΒ lending & financial services

Simple, Transparent Pricing

Choose the plan that fits your business needs

πŸš€ Connect Starter

Getting started
$ 49
Monthly
  • πŸ“Š Complete Business Communication Platform - Core Features πŸ‘₯ User Management & Access Control βœ… Multi-User Support - Unlimited user accounts with individual profiles and settings πŸ“ž Phone Numbers & Line Management βœ… Virtual Phone Numbers - Local

πŸ’Ž Engage Pro

Most popular
$ 99
Monthly
  • πŸš€ All Starter Features + Advanced Business Communication Suite πŸ“ž Core Starter Features Foundation βœ… Basic Call Management - Inbound/outbound calling with call history and logs βœ… Contact Management - Centralized contact database with import/export capabilities βœ… Basic SMS Messaging - Send and receive text messages with conversation threading βœ… Simple Analytics - Basic call and message statistics with visual reports βœ… User Management - Multi-user support with basic role assignments βœ… Standard Support - Email and chat support during business hours πŸ“± Manual Dialer & Call Management βœ… Click-to-Call Interface - One-click dialing from contact lists and CRM records βœ… Call History Tracking - Complete call logs with duration βœ“ outcome βœ“ and notes βœ… Contact Quick Actions - Instant access to call βœ“ text βœ“ and email from contact cards βœ… Speed Dial Setup - Customizable quick-dial buttons for frequently called numbers βœ… Call Disposition Codes - Categorize call outcomes for better tracking and reporting βœ… Local Presence Dialing - Display local numbers to improve answer rates πŸ’¬ Auto-Messaging & Communication Automation βœ… Automated Welcome Messages - Instant responses to new contacts and inquiries βœ… Follow-up Message Sequences - Scheduled message campaigns with smart timing βœ… Keyword Auto-Responses - Trigger automated replies based on incoming message content βœ… Appointment Reminders - Automated SMS and email reminders for scheduled events βœ… Birthday & Anniversary Messages - Personalized automated greetings for special dates βœ… Drip Campaign Management - Multi-step messaging sequences with conditional logic πŸ‘₯ Advanced User Roles & Permissions βœ… Granular Permission System - Fine-tuned access control for features and data βœ… Role-Based Access Control - Pre-defined roles (Admin βœ“ Manager βœ“ Agent βœ“ Viewer) βœ… Department Segregation - Separate access to contacts and campaigns by department βœ… Data Visibility Controls - Restrict access to sensitive customer information βœ… Action Logging - Complete audit trail of user actions and system changes βœ… Multi-Location Management - Separate permissions and data for different office locations Voicemail & Message Management βœ… Visual Voicemail - View voicemails in dashboard with transcription

πŸ’Ž Command Elite

Ultimate
$ 149
Monthly
  • πŸ† All Pro Features - Professional Business Communication Suite πŸ“ž Advanced Call Management System & 🎯 Interactive Voice Response (IVR) Core Features βœ… Multi-Level Menu System - Complex nested menus with unlimited depth and options βœ… Visual Flow Builder - Drag-and-drop interface for creating complex call flows βœ… Dynamic Call Routing - Intelligent routing based on caller input and business rules βœ… Call Whisper - Pre-call briefings with customer context and conversation history βœ… Smart Call Routing - Intelligent distribution based on agent skills and availability βœ… Unlimited Recording - Complete call recording with cloud storage and instant playback βœ… Call Queue Management - Advanced queuing with priority handling and callback options βœ… Multi-line Support - Handle multiple simultaneous calls with seamless switching βœ… Call Transfer & Conference - Professional call handling with 3-way conferencing πŸ“± Advanced SMS & Messaging βœ… Bulk SMS Campaigns - Mass messaging with personalization and scheduling βœ… Two-way SMS Conversations - Interactive messaging with conversation threading βœ… SMS Templates - Pre-built message templates for common scenarios βœ… Automated SMS Responses - Smart auto-replies based on keywords and context βœ… SMS Analytics - Delivery rates βœ“ response tracking βœ“ and engagement metrics Voicemail & Message Management βœ… Visual Voicemail - View voicemails in dashboard with transcription’

πŸ€– AI Ultimate

AI-Powered
$ 299
Monthly
  • πŸš€ Elite All-in-One Business Communication Platform πŸ“ž AI-Powered Voice Communication Suite βœ… AI Outgoing Calls - Automated outbound calling with intelligent conversation flow βœ… AI Incoming Calls - Smart call handling with natural language processing βœ… AI Follow-up Automation - Intelligent post-call actions and scheduling βœ… AI Voice Assistant - Advanced conversational AI for customer interactions βœ… Smart Call Routing - Intelligent call distribution based on context and priority βœ… Real-time Transcription - Live speech-to-text with conversation logging βœ… Multi-language Support - Global communication capabilities across languages βœ… Custom AI Training - Personalized AI models trained on your business data πŸ“§ Advanced Bulk Email Marketing System βœ… CSV Upload & Processing - Smart contact import with validation & deduplication βœ… AI Message Generation - powered content creation for professional emails βœ… Multi-Provider Support - Gmail βœ“ Mailchimp API βœ“ Brevo βœ“ Mailgun βœ… Real-time Campaign Tracking - Live progress monitoring with detailed analytics βœ… Professional Templates - HTML email templates with dynamic personalization βœ… Advanced Analytics - Delivery rates βœ“ engagement metrics βœ“ performance insights βœ… Error Recovery System - Detailed failure logs with automated retry mechanisms βœ… Daily Limit Management - Smart quota tracking with automatic reset functionality πŸ“Š Business Intelligence & Analytics βœ… AI Call Analytics - Deep insights into call performance and customer sentiment βœ… AI Lead Scoring - Intelligent prospect qualification and ranking system βœ… Automated Callbacks - Smart scheduling based on customer preferences and availability βœ… Performance Dashboards - Real-time metrics and KPI tracking across all channels βœ… Conversation Analytics - AI-powered analysis of customer interactions βœ… Predictive Insights - Machine learning driven forecasting and recommendations 🎯 Automation & Workflow Intelligence βœ… Intelligent Campaign Orchestration - Multi-channel campaigns with AI optimization βœ… Dynamic Content Personalization - AI-driven content adaptation per recipient βœ… Behavioral Trigger Automation - Smart responses based on customer actions βœ… Cross-channel Integration - Unified communication across email βœ“ voice βœ“ and messaging βœ… Advanced Segmentation - AI-powered audience targeting and classification βœ… ROI Optimization - Machine learning driven performance enhancement Voicemail & Message Management βœ… Visual Voicemail - View voicemails in dashboard with transcription

Ready to Transform Your Communication?

Book a free demo and see how OpenVBX can help yourΒ real estate professionalsΒ business grow.

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